Having trouble with Tubi TV on your Samsung TV? No stress! We’ve got you covered. This easy guide will show you step-by-step how to fix the issue, so you can enjoy your favorite shows smoothly again.
1. Check your internet connection
For smooth streaming on Tubi TV, a fast and stable internet is key. Make sure your Samsung TV is online by following these steps:
- Verify that your TV is connected to your Wi-Fi network or an Ethernet cable
- Perform a speed test using your TV’s internet browser or a separate device to check your bandwidth
- If necessary, restart your modem or router and reconnect your TV to the network
2. Verify your subscription and account details
Trouble streaming on Tubi TV? Check your account or subscription details to fix it.
- Ensure that your Tubi TV subscription is active and up-to-date
- Double-check your login credentials to confirm that they are correct
- Sign out of your Tubi TV account on your Samsung TV and sign back in to refresh your account information
3. Update your Samsung TV and Tubi TV app
Keep your Samsung TV and Tubi TV app working smoothly by updating both. Here’s how:
- For your Samsung TV, navigate to Settings > Support > Software Update > Update Now and follow the on-screen instructions
- To update the Tubi TV app, go to the app’s settings on your TV and check for available updates
4. Clear cache and data for the Tubi TV app
Having trouble with Tubi TV on your Samsung TV? Clearing the cache and data might fix it by removing temporary files or bad data. Here’s how: Samsung TVs:
- Navigate to Settings > Apps > Tubi TV > Clear Cache and Clear Data on your Samsung TV
- Relaunch the Tubi TV app and try streaming your content again
5. Adjust video and audio settings on your Samsung TV
Sometimes, your Samsung TV’s video and audio settings might mess with the Tubi TV app. Here’s how to fix them:
- Go to Settings > Picture or Settings > Sound on your Samsung TV
- Adjust the video and audio output settings to match your TV’s capabilities
- If you’re using external speakers or a soundbar, ensure that they are properly connected and configured
6. Reinstall the Tubi TV app
Having trouble with Tubi TV? Reinstalling it can fix bugs or corrupted files. Here’s how to do it:
- Uninstall the Tubi TV app by navigating to Settings > Apps > Tubi TV, then select Delete
- Reinstall the app from your TV’s app store, and sign in with your account details
- Test the app to see if the issue has been resolved
7. Check for known issues and outages
Having trouble with Tubi TV? It might be down or having issues. Here’s how to check:
- Visit the Tubi TV Help Center or social media channels to see if there are any reported outages or service interruptions
- If an outage is reported, you may need to wait until the issue is resolved by the service provider
8. Contact customer support
If you’ve followed each step and Tubi TV still won’t play on your Samsung TV, it’s probably time to reach out to customer support for more help.
- Reach out to Tubi TV customer support through their website or phone helpline
- Alternatively, contact Samsung customer support for help with your specific TV model
Conclusion
Having trouble with Tubi TV on your Samsung TV? Don’t worry! This easy guide will help you fix most problems. Start by checking your internet and account details. Next, update your software, clear cache and data, and reinstall the app if necessary. Still stuck? Reach out to Tubi TV or Samsung’s customer support for more help.
