Having trouble with Sundance Now on your Samsung TV? No stress! We’ve got you covered. This guide will show you easy steps to fix the issue, so you can enjoy your favorite shows smoothly again. Let’s dive in!
1. Check your internet connection
To smoothly stream shows on Sundance Now, your Samsung TV needs a fast, stable internet. Here’s how to connect it:
- Verify that your TV is connected to your Wi-Fi network or an Ethernet cable
- Perform a speed test using your TV’s internet browser or a separate device to check your bandwidth
- If necessary, restart your modem or router and reconnect your TV to the network
2. Verify your subscription and account details
Having trouble streaming on Sundance Now? Check your account details to fix it.
- Ensure that your Sundance Now subscription is active and up-to-date
- Double-check your login credentials to confirm that they are correct
- Sign out of your Sundance Now account on your Samsung TV and sign back in to refresh your account information
3. Update your Samsung TV and Sundance Now app
Keep your Samsung TV and Sundance Now app working smoothly by updating your software. Here’s how:
- For your Samsung TV, navigate to Settings > Support > Software Update > Update Now and follow the on-screen instructions
- To update the Sundance Now app, go to the app’s settings on your TV and check for available updates
4. Clear cache and data for the Sundance Now app
Having trouble with the Sundance Now app? Clearing cache and data might fix it by removing temporary files or bad data. Here’s how to do it on Samsung TVs:
- Navigate to Settings > Apps > Sundance Now > Clear Cache and Clear Data on your Samsung TV
- Relaunch the Sundance Now app and try streaming your content again
5. Adjust video and audio settings on your Samsung TV
Sometimes, your Samsung TV’s video and audio settings might mess with the Sundance Now app. Here’s how to tweak them:
- Go to Settings > Picture or Settings > Sound on your Samsung TV
- Adjust the video and audio output settings to match your TV’s capabilities
- If you’re using external speakers or a soundbar, ensure that they are properly connected and configured
6. Reinstall the Sundance Now app
Having trouble with Sundance Now? A quick reinstall can fix glitches or damaged files. Here’s how to do it:
- Uninstall the Sundance Now app by navigating to Settings > Apps > Sundance Now, then select Delete
- Reinstall the app from your TV’s app store, and sign in with your account details
- Test the app to see if the issue has been resolved
7. Check for known issues and outages
Having trouble with Sundance Now? It might be down or having issues. Here’s how to check:
- Visit the Sundance Now Help Center or social media channels to see if there are any reported outages or service interruptions
- If an outage is reported, you may need to wait until the issue is resolved by the service provider
8. Contact customer support
Tried everything and Sundance Now still won’t play on your Samsung TV? It might be time to reach out to customer support for extra help. Click here for assistance.
- Reach out to Sundance Now customer support through their website or phone helpline
- Alternatively, contact Samsung customer support for help with your specific TV model
Conclusion
With this easy guide, fixing Sundance Now problems on your Samsung TV is a breeze! Start by checking your internet and account info. Then, update your software, clear out old cache and data, and reinstall the app if necessary. Still stuck? Reach out to Sundance Now or Samsung’s customer support for more help. They’re there to assist you!
