Having trouble with Starz on your LG TV? No stress! We’ve got you covered with this guide. Follow our easy troubleshooting steps to fix the issue and dive back into enjoying your favorite shows smoothly.
1. Check your internet connection
To enjoy Starz shows smoothly on your LG TV, make sure it’s hooked up to a fast, stable internet connection.
- Verify that your TV is connected to your Wi-Fi network or an Ethernet cable
- Perform a speed test using your TV’s internet browser or a separate device to check your bandwidth
- If necessary, restart your modem or router and reconnect your TV to the network
2. Verify your subscription and account details
If your Starz isn’t working, check your account info to fix streaming issues.
- Ensure that your Starz subscription is active and up-to-date
- Double-check your login credentials to confirm that they are correct
- Sign out of your Starz account on your LG TV and sign back in to refresh your account information
3. Update your LG TV and Starz app
Old software might cause problems with your LG TV and Starz app. Here’s how to update your devices:
- For your LG TV, navigate to Settings > All Settings > General > About this TV > Check for updates and follow the on-screen instructions
- To update the Starz app, go to the app’s settings on your TV and check for available updates
4. Clear cache and data for the Starz app
To fix problems in the Starz app caused by old files or errors, clear its cache and data. Here’s how:
- On your LG TV, go to Settings > All Settings > Apps & Games > Starz
- Select both Clear Cache and Clear Data options
- Relaunch the Starz app and try streaming your content again
5. Adjust video and audio settings on your LG TV
Sometimes, your LG TV’s video and audio settings might mess with the Starz app. Here’s how to fix them:
- Go to Settings > All Settings > Picture/Sound on your LG TV
- Adjust the video and audio output settings to match your TV’s capabilities
- If you’re using external speakers or a soundbar, ensure that they are properly connected and configured
6. Reinstall the Starz app
Refreshing the Starz app by reinstalling it can fix any glitches or errors you’re facing. Here’s how to do it:
- Uninstall the Starz app by going to Settings > All Settings > Apps & Games > Starz > Uninstall on your LG TV
- Reinstall the app from your TV’s app store, and sign in with your account details
- Test the app to see if the issue has been resolved
7. Check for known issues and outages
Sometimes, Starz issues? Might be outages or bugs. Check their service status to know more.
- Visit the Starz Help Center or social media channels to see if there are any reported outages or service interruptions
- If an outage is reported, you may need to wait until the issue is resolved by the service provider
8. Contact customer support
If you’ve followed all these tips but Starz still won’t play on your LG TV, it’s probably best to reach out to customer support for more help.
- Reach out to Starz customer support through their website or phone helpline
- Alternatively, contact LG customer support for help with your specific TV model
Conclusion
This easy guide will help you fix most Starz problems on your LG TV. Start by checking your internet and account details. Then, update your TV’s software, clear cache and data, and reinstall the app if necessary. Still stuck? Reach out to Starz or LG support for more help. They’re there to assist you!
