Having trouble with Sling TV on your LG TV? No stress! This guide will show you easy steps to fix the issue, so you can enjoy your favorite shows smoothly again.
1. Check your internet connection
To enjoy Sling TV smoothly, make sure your LG TV has a strong, fast internet connection.
- Verify that your TV is connected to your Wi-Fi network or an Ethernet cable
- Perform a speed test using your TV’s internet browser or a separate device to check your bandwidth
- If necessary, restart your modem or router and reconnect your TV to the network
2. Verify your subscription and account details
Having trouble streaming Sling TV? Check your account details to fix it.
- Ensure that your Sling TV subscription is active and up-to-date
- Double-check your login credentials to confirm that they are correct
- Sign out of your Sling TV account on your LG TV and sign back in to refresh your account information
3. Update your LG TV and Sling TV app
Keep your LG TV and Sling TV app working together smoothly by updating both devices regularly.
- For your LG TV, navigate to Settings > All Settings > General > About this TV > Check for updates and follow the on-screen instructions
- To update the Sling TV app, go to the app’s settings on your TV and check for available updates
4. Clear cache and data for the Sling TV app
Refreshing your Sling TV app by clearing cache and data fixes glitches from temporary files or errors. Here’s how to do it:
- On your LG TV, go to Settings > All Settings > Apps & Games > Sling TV
- Select both Clear Cache and Clear Data options
- Relaunch the Sling TV app and try streaming your content again
5. Adjust video and audio settings on your LG TV
Sometimes, your LG TV’s picture and sound settings can mess with the Sling TV app. Here’s how to tweak them:
- Go to Settings > All Settings > Picture/Sound on your LG TV
- Adjust the video and audio output settings to match your TV’s capabilities
- If you’re using external speakers or a soundbar, ensure that they are properly connected and configured
6. Reinstall the Sling TV app
Having trouble with Sling TV? A quick reinstall can fix glitches and corrupted files. Here’s how to get your app running smoothly again:
- Uninstall the Sling TV app by going to Settings > All Settings > Apps & Games > Sling TV > Uninstall on your LG TV
- Reinstall the app from your TV’s app store, and sign in with your account details
- Test the app to see if the issue has been resolved
7. Check for known issues and outages
If Sling TV isn’t working, it might be down. Check for any service outages or problems to know more.
- Visit the Sling TV Help Center or social media channels to see if there are any reported outages or service interruptions
- If an outage is reported, you may need to wait until the issue is resolved by the service provider
8. Contact customer support
If you’ve followed all the steps and Sling TV still won’t play on your LG TV, it’s time to reach out to customer support for extra help.
- Reach out to Sling TV customer support through their website or phone helpline
- Alternatively, contact LG customer support for help with your specific TV model
Conclusion
This easy guide will help you fix most Sling TV problems on your LG TV. First, make sure your internet and account details are okay. Then, update your software, clear cache and data, and reinstall the app if needed. Still stuck? Reach out to Sling TV or LG support for extra help.
