Having trouble with SiriusXM on your Samsung TV? No stress! We’ve got a step-by-step guide to fix those issues so you can get back to enjoying your favorite shows and music smoothly.
1. Check your internet connection
For smooth streaming on SiriusXM, make sure your Samsung TV has a fast, stable internet link.
- Verify that your TV is connected to your Wi-Fi network or an Ethernet cable
- Perform a speed test using your TV’s internet browser or a separate device to check your bandwidth
- If necessary, restart your modem or router and reconnect your TV to the network
2. Verify your subscription and account details
Trouble streaming SiriusXM? Check your account details to fix it.
- Ensure that your SiriusXM subscription is active and up-to-date
- Double-check your login credentials to confirm that they are correct
- Sign out of your SiriusXM account on your Samsung TV and sign back in to refresh your account information
3. Update your Samsung TV and SiriusXM app
Old software might cause problems with your Samsung TV and SiriusXM app. Here’s how to update:
- For your Samsung TV, navigate to Settings > Support > Software Update > Update Now and follow the on-screen instructions
- To update the SiriusXM app, go to the app’s settings on your TV and check for available updates
4. Clear cache and data for the SiriusXM app
Having trouble with the SiriusXM app? Clearing cache and data might fix it by removing temporary files or bad data. Learn how for Samsung TVs here:
- Navigate to Settings > Apps > SiriusXM > Clear Cache and Clear Data on your Samsung TV
- Relaunch the SiriusXM app and try streaming your content again
5. Adjust video and audio settings on your Samsung TV
Sometimes, your Samsung TV’s video and audio settings might mess with the SiriusXM app. Here’s how to fix that:
- Go to Settings > Picture or Settings > Sound on your Samsung TV
- Adjust the video and audio output settings to match your TV’s capabilities
- If you’re using external speakers or a soundbar, ensure that they are properly connected and configured
6. Reinstall the SiriusXM app
Having trouble with SiriusXM? A quick reinstall might fix any glitches or bad files. Here’s how to get a fresh start with the app:
- Uninstall the SiriusXM app by navigating to Settings > Apps > SiriusXM, then select Delete
- Reinstall the app from your TV’s app store, and sign in with your account details
- Test the app to see if the issue has been resolved
7. Check for known issues and outages
Having trouble with SiriusXM? It might be down or facing issues. Here’s how to check:
- Visit the SiriusXM Help Center or social media channels to see if there are any reported outages or service interruptions
- If an outage is reported, you may need to wait until the issue is resolved by the service provider
8. Contact customer support
Tried everything and SiriusXM still won’t play on your Samsung TV? It’s time to reach out to customer support for extra help. Click here for more.
- Reach out to SiriusXM customer support through their website or phone helpline
- Alternatively, contact Samsung customer support for help with your specific TV model
Conclusion
This easy guide will help you fix most SiriusXM problems on your Samsung TV. Start by checking your internet and account info. Then, update your software, clean out old cache and data, and reinstall the app if needed. Still stuck? Reach out to SiriusXM or Samsung support for more help.
