Are you having trouble with your Schlage lock? Does it keep spinning and not open the door? If so, don’t worry. This blog post will guide you through some simple steps to ensure your lock works properly again.
1. Check the Batteries
If your Schlage keypad lock isn’t working properly, one of the first things you should check is the batteries. Remove the outside screws with a Phillips-head screwdriver and unscrew the screws. Then, remove Schlage’s battery and check if it has enough power or needs to be replaced. By doing this, you can ensure that the lock will continue to work during a power outage and reduce wear and tear. Additionally, it’s important to replace the batteries in your lock at the same time each year that you test Electronic Locks Hardware & Accessories.
2. Perform a Factory Reset
After checking the batteries, if you Schlage lock still keeps spinning, it is time to perform a factory reset. To do this, press and hold the Schlage button on the front of the lock. As you keep the button held down, reapply power to the device and then enter in your default user code or programming code. Once you have successfully entered the code, press and release the Schlage button. This will reset the lock back to its factory settings. Make sure to complete this last step within 10 seconds. If you make a mistake, press the Outside Schlage Button to clear what was entered, or to lock the lock after the Schlage button has been pressed.
3. Replace the Batteries
Once you’ve checked the batteries, the next step is to replace them if necessary. For best results, use the correct type of battery needed for your Schlage Lock. To replace the batteries, first unscrew the outside screws with a Phillips-head screwdriver. Then remove the inside cover and unsnap the battery connector before removing the battery tray and replacing the batteries. Be sure to not damage the lock during this process and to register your lock after replacing it. Finally, for optimal performance, replace your lock’s batteries at least once a year.
4. Check Turn Lock Feature
It’s possible that the Turn Lock feature is enabled, and this can cause the Schlage lock to keep spinning. To check if this feature is enabled, view and scroll down in the instruction sheet to the Troubleshooting portion, where it says “Schlage button has been pressed when Turn Lock feature is enabled”. If it is enabled, you can decide if you want to use the Auto-Lock feature or not. If you prefer the hands-on feel of turning the deadbolt yourself, we recommend looking into a Schlage BE365 Keypad Deadbolt.
5. Repair the Defective Component
If the batteries are working correctly and the programming is correct, then the problem may be a defective component. The most common problem is when the spring-loaded pin, in the moving part of the latch mechanism, falls out. This can be easily repaired with a few simple tools. However, if you have a Schlage key-in-knob lock, then you may need to remove the lock/locking mechanism from the door to fix the issue. Once you have identified the cause of your Schlage lock spinning, you can take steps to repair it and ensure it operates properly again.
6. Ensure Correct Programming
5. Repair the Defective Component
If you have checked all of the above steps and the Schlage keypad lock is still spinning, it could indicate that there is a defective component in the mechanism. To repair this component and ensure correct programming, browse to answers.schlage.com and search on “Installing BE365” for information on entering the Programming Code (six numbers). This code is used to put the lock into Programming Mode. Additionally, when programming is complete, the color of the Schlage button should indicate the status of the lock—orange for programming mode and green for a successful user entry. If any of these steps are not successful, it may be time to call in a professional locksmith to help you with your keypad lock.
7. Lubricate the Parts
In addition to taking the necessary steps to reset and replace the batteries, you should also ensure that all of the parts are properly lubricated. To do this, use a teflon or silicone based lubrication and spray into the key hole and cycle the key in and out a few times. This will help prevent any gunk from building up and keep the locking mechanisms moving freely. It is also a good idea to give your locks a quick squirt of lube every few months to reduce wear and tear, as well as preventing any accidental lockouts caused by fluctuating temperatures. If you have any further questions about Schlage locks, don’t hesitate to contact a professional for assistance.
8. Prevent Fluctuating Temperatures
To extend the life of your Schlage lock and ensure that it keeps spinning smoothly, you should make sure to keep the temperature around the lock consistent. Fluctuating temperatures can cause condensation to form on the keypad and freeze, which can jam the buttons and prevent them from working properly. Additionally, avoid applying cleaners in direct sunlight or at elevated temperatures.
9. Reduce Wear and Tear
9. Reduce Wear and Tear – To extend the life of your Schlage lock and prevent it from spinning, it’s important to reduce wear and tear on the security curtain. Schlage locks are designed with two-piece anti-friction tongues to reduce wear and tear, so regular maintenance and inspection of your lock is essential. Additionally, using duplicate keys can wear them faster than originals, which can lead to key cut discrepancies that may cause the cylinder to stick when locked or unlocked. It’s also important to ensure that your lock is not exposed to extreme temperatures or other environmental conditions that could affect its performance.
10. Contact a Professional for Assistance
If you’ve tried all the above steps and your Schlage lock is still giving you trouble, it may be time to call in a professional. They will be able to diagnose any issues with your Schlage lock and advise on the best course of action. They can also help with installation, programming and more. With their expertise, you can get your Schlage lock up and running again in no time.
