Having trouble with Paramount Plus on your Vizio TV? No stress! We’ve got you covered. This guide will show you easy troubleshooting tips to fix the issue, so you can enjoy your favorite shows smoothly again.
1. Check your internet connection
For smooth streaming on Paramount Plus, your Vizio TV needs a fast, stable internet. Here’s how to connect it:
- Verify that your TV is connected to your Wi-Fi network or an Ethernet cable
- Perform a speed test using your TV’s internet browser or a separate device to check your bandwidth
- If necessary, restart your modem or router and reconnect your TV to the network
2. Verify your subscription and account details
Trouble streaming Paramount Plus? Check your account details to fix it.
- Ensure that your Paramount Plus subscription is active and up-to-date
- Double-check your login credentials to confirm that they are correct
- Sign out of your Paramount Plus account on your Vizio TV and sign back in to refresh your account information
3. Update your Vizio TV and Paramount Plus app
Keep your Vizio TV and Paramount Plus app working smoothly by updating your software. Here’s how:
- For your Vizio TV, navigate to Menu > System > Check for Updates and follow the on-screen instructions
- To update the Paramount Plus app, go to the app’s settings on your TV and check for available updates
4. Clear cache and data for the Paramount Plus app
Having trouble with the Paramount Plus app? Sometimes, the problem is just junk files or messed-up data. But, if you’re using a Vizio TV, you can’t clear cache and data the usual way since it lacks that feature. Don’t worry, though! Here’s a neat trick you can try:
- Perform a power cycle by turning off your Vizio TV, unplugging it for at least 30 seconds, then plugging it back in and turning it on
- If issues persist, you may need to perform a factory reset on your Vizio TV, but be aware that this will erase all your settings and app data
5. Adjust video and audio settings on your Vizio TV
Sometimes, your Vizio TV’s video and audio settings might mess with the Paramount Plus app. Here’s how to fix them:
- Go to Menu > Picture or Menu > Audio on your Vizio TV
- Adjust the video and audio output settings to match your TV’s capabilities
- If you’re using external speakers or a soundbar, ensure that they are properly connected and configured
6. Reinstall the Paramount Plus app
Having trouble with Paramount Plus? Reinstalling the app can fix glitches or corrupt files. Here’s how to do it:
- Uninstall the Paramount Plus app by navigating to the app on your Vizio TV, pressing and holding the OK button, then selecting Remove App
- Reinstall the app from your TV’s app store, and sign in with your account details
- Test the app to see if the issue has been resolved
7. Check for known issues and outages
Experiencing trouble with Paramount Plus? It might be down or facing glitches. Find out by checking for any current service issues.
- Visit the Paramount Plus Help Center or social media channels to see if there are any reported outages or service interruptions
- If an outage is reported, you may need to wait until the issue is resolved by the service provider
8. Contact customer support
Tried everything and Paramount Plus still won’t play on your Vizio TV? It’s time to reach out to customer support for extra help.
- Reach out to Paramount Plus customer support through their website or phone helpline
- Alternatively, contact Vizio customer support for help with your specific TV model
Conclusion
With this easy guide, fixing Paramount Plus on your Vizio TV should be a breeze. Start by checking your internet and account info. Next, update your software, clear out old cache and data, and reinstall the app if you need to. Still stuck? Reach out to Paramount Plus or Vizio support for extra help.
