Having trouble with Netflix on your LG TV? No stress! This guide is packed with easy steps to fix the issue, so you can dive back into binge-watching your top shows smoothly.
1. Check your internet connection
To smoothly stream Netflix shows, your LG TV needs a fast, stable internet connection. Here’s how to connect it:
- Verify that your TV is connected to your Wi-Fi network or an Ethernet cable
- Perform a speed test using your TV’s internet browser or a separate device to check your bandwidth
- If necessary, restart your modem or router and reconnect your TV to the network
2. Verify your subscription and account details
Check your Netflix account and subscription for any issues that might be affecting your streaming experience.
- Ensure that your Netflix subscription is active and up-to-date
- Double-check your login credentials to confirm that they are correct
- Sign out of your Netflix account on your LG TV and sign back in to refresh your account information
3. Update your LG TV and Netflix app
Old software may cause problems with Netflix on your LG TV. To fix, simply update your devices.
- For your LG TV, navigate to Settings > All Settings > General > About this TV > Check for updates and follow the on-screen instructions
- To update the Netflix app, go to the app’s settings on your TV and check for available updates
4. Clear cache and data for the Netflix app
To fix Netflix app problems, clear its cache and data. This removes temporary files or corrupted data causing issues. Here’s how:
- On your LG TV, go to Settings > All Settings > Apps & Games > Netflix
- Select both Clear Cache and Clear Data options
- Relaunch the Netflix app and try streaming your content again
5. Adjust video and audio settings on your LG TV
Sometimes, your LG TV’s video and audio settings can mess with Netflix. Here’s how to fix them:
- Go to Settings > All Settings > Picture/Sound on your LG TV
- Adjust the video and audio output settings to match your TV’s capabilities
- If you’re using external speakers or a soundbar, ensure that they are properly connected and configured
6. Reinstall the Netflix app
Refreshing your Netflix app by reinstalling it can fix glitches and corrupted files. Here’s how to do it:
- Uninstall the Netflix app by going to Settings > All Settings > Apps & Games > Netflix > Uninstall on your LG TV
- Reinstall the app from your TV’s app store, and sign in with your account details
- Test the app to see if the issue has been resolved
7. Check for known issues and outages
Netflix not working? It might be an outage. Check for any reported problems with the service.
- Visit the Netflix Help Center or social media channels to see if there are any reported outages or service interruptions
- If an outage is reported, you may need to wait until the issue is resolved by the service provider
8. Contact customer support
If you’ve followed all these tips and Netflix still won’t play on your LG TV, it’s probably time to reach out to customer support for more help.
- Reach out to Netflix customer support through their website or phone helpline
- Alternatively, contact LG customer support for help with your specific TV model
Conclusion
Dive into our easy-to-follow guide to fix Netflix glitches on your LG TV. Start by checking your internet and account info. Then, update your software, clear out old data, and reinstall Netflix if you need to. Still stuck? Reach out to Netflix or LG support for extra help. They’re there to get you streaming smoothly again.
