Having trouble with Mubi on your LG TV? No stress! This guide will show you easy steps to fix the issue, so you can enjoy your favorite shows smoothly again.
1. Check your internet connection
To enjoy streaming on Mubi, make sure your LG TV has a strong, fast internet link. Here’s how to connect:
- Verify that your TV is connected to your Wi-Fi network or an Ethernet cable
- Perform a speed test using your TV’s internet browser or a separate device to check your bandwidth
- If necessary, restart your modem or router and reconnect your TV to the network
2. Verify your subscription and account details
Trouble streaming on Mubi? Check your account details to fix it.
- Ensure that your Mubi subscription is active and up-to-date
- Double-check your login credentials to confirm that they are correct
- Sign out of your Mubi account on your LG TV and sign back in to refresh your account information
3. Update your LG TV and Mubi app
To fix issues between your LG TV and Mubi app, update your devices. It’s easy and solves compatibility problems!
- For your LG TV, navigate to Settings > All Settings > General > About this TV > Check for updates and follow the on-screen instructions
- To update the Mubi app, go to the app’s settings on your TV and check for available updates
4. Clear cache and data for the Mubi app
To fix problems in the Mubi app caused by junk files or bad data, simply clear the cache and data. Here’s how:
- On your LG TV, go to Settings > All Settings > Apps & Games > Mubi
- Select both Clear Cache and Clear Data options
- Relaunch the Mubi app and try streaming your content again
5. Adjust video and audio settings on your LG TV
Sometimes, your LG TV’s video and audio settings might mess with the Mubi app. Here’s how to fix them:
- Go to Settings > All Settings > Picture/Sound on your LG TV
- Adjust the video and audio output settings to match your TV’s capabilities
- If you’re using external speakers or a soundbar, ensure that they are properly connected and configured
6. Reinstall the Mubi app
Refreshing your Mubi app by reinstalling can fix any glitches or corrupt files. Here’s how to do it:
- Uninstall the Mubi app by going to Settings > All Settings > Apps & Games > Mubi > Uninstall on your LG TV
- Reinstall the app from your TV’s app store, and sign in with your account details
- Test the app to see if the issue has been resolved
7. Check for known issues and outages
Having trouble with Mubi? It might be down. Check if there are any known issues or outages.
- Visit the Mubi Help Center or social media channels to see if there are any reported outages or service interruptions
- If an outage is reported, you may need to wait until the issue is resolved by the service provider
8. Contact customer support
If you’ve followed all these tips and Mubi still won’t play on your LG TV, it’s probably time to reach out to customer support for more help.
- Reach out to Mubi customer support through their website or phone helpline
- Alternatively, contact LG customer support for help with your specific TV model
Conclusion
This easy-to-follow guide will help you fix most Mubi problems on your LG TV. Start by checking your internet and account details. Then, update your software, clear cache and data, and reinstall the app if necessary. Still stuck? Reach out to Mubi or LG customer support for more help. They’re there to assist you!
