Having trouble with Movies Anywhere on your LG TV? No need to stress! We’ve got a handy guide full of simple steps to fix the issue. Soon, you’ll be back to enjoying your favorite movies and shows smoothly.
1. Check your internet connection
For smooth streaming on Movies Anywhere, make sure your LG TV has a stable, fast internet connection.
- Verify that your TV is connected to your Wi-Fi network or an Ethernet cable
- Perform a speed test using your TV’s internet browser or a separate device to check your bandwidth
- If necessary, restart your modem or router and reconnect your TV to the network
2. Verify your subscription and account details
If you’re having trouble streaming, check your Movies Anywhere account details to fix the issue.
- Ensure that your Movies Anywhere subscription is active and up-to-date
- Double-check your login credentials to confirm that they are correct
- Sign out of your Movies Anywhere account on your LG TV and sign back in to refresh your account information
3. Update your LG TV and Movies Anywhere app
Keep your LG TV in sync with Movies Anywhere by updating your software. Here’s how to do it:
- For your LG TV, navigate to Settings > All Settings > General > About this TV > Check for updates and follow the on-screen instructions
- To update the Movies Anywhere app, go to the app’s settings on your TV and check for available updates
4. Clear cache and data for the Movies Anywhere app
Refreshing your Movies Anywhere app by clearing cache and data can fix problems due to old files or glitches. Here’s how to do it:
- On your LG TV, go to Settings > All Settings > Apps & Games > Movies Anywhere
- Select both Clear Cache and Clear Data options
- Relaunch the Movies Anywhere app and try streaming your content again
5. Adjust video and audio settings on your LG TV
Sometimes, your LG TV’s video and audio settings might mess with the Movies Anywhere app. Here’s how to tweak those settings:
- Go to Settings > All Settings > Picture/Sound on your LG TV
- Adjust the video and audio output settings to match your TV’s capabilities
- If you’re using external speakers or a soundbar, ensure that they are properly connected and configured
6. Reinstall the Movies Anywhere app
Refreshing your Movies Anywhere app by reinstalling it can fix glitches or corrupted files. Here’s how to do it:
- Uninstall the Movies Anywhere app by going to Settings > All Settings > Apps & Games > Movies Anywhere > Uninstall on your LG TV
- Reinstall the app from your TV’s app store, and sign in with your account details
- Test the app to see if the issue has been resolved
7. Check for known issues and outages
Sometimes, Movies Anywhere might not work because of outages or other problems. To find out, check if there are any known issues.
- Visit the Movies Anywhere Help Center or social media channels to see if there are any reported outages or service interruptions
- If an outage is reported, you may need to wait until the issue is resolved by the service provider
8. Contact customer support
If you’ve followed all the steps and still can’t get Movies Anywhere to work on your LG TV, it’s time to reach out to customer support for more help.
- Reach out to Movies Anywhere customer support through their website or phone helpline
- Alternatively, contact LG customer support for help with your specific TV model
Conclusion
With this easy guide, fixing Movies Anywhere on your LG TV should be a breeze. Start by checking your internet and account info. Then, update your TV’s software, clear out old cache and data, and reinstall the app if you need to. Still stuck? Reach out to Movies Anywhere or LG support for extra help.
