Troubleshooting a Hisense Roku TV Remote That’s Not Working

If your Hisense Roku TV remote is not working, there are a few steps you can try to troubleshoot the issue and get your remote working again. Here are a few things to try:

Check the Batteries

One of the most common causes of a TV remote not working is dead batteries. If your Hisense Roku TV remote is not working, the first thing you should do is check the batteries. Make sure they are properly seated in the remote and that they have enough charge. If the batteries are low, try replacing them with new ones.

Check the TV and Remote Pairing

If the batteries are not the issue, the next thing to check is the pairing between the TV and the remote. Hisense Roku TVs use a wireless connection to communicate with the remote, and if the connection is not working properly, the remote may not function.

To troubleshoot the pairing, try the following steps:

  1. Turn off the TV and unplug it from the power outlet.
  2. Remove the batteries from the remote and wait a few seconds.
  3. Reinsert the batteries into the remote.
  4. Plug the TV back in and turn it on.
  5. Press and hold the “Home” button on the remote for 5 seconds.
  6. If the TV is still not responding to the remote, try pressing and holding the “Home” button on the TV itself for 5 seconds.

Check the IR Blaster

If the TV and remote are properly paired and the remote is still not working, the next thing to check is the IR blaster. The IR blaster is a small device that sits on top of your TV and allows the remote to communicate with the TV. If the IR blaster is not working properly, the remote will not function.

To troubleshoot the IR blaster, try the following steps:

  1. Make sure the IR blaster is properly positioned on top of the TV. It should be centered and should not be obstructed by any objects.
  2. If the IR blaster is not properly positioned, try repositioning it and see if that fixes the issue.
  3. If the IR blaster is properly positioned and the remote is still not working, try unplugging the TV and then plugging it back in.
  4. If the issue persists, you may need to replace the IR blaster.

Contact Hisense Support

If you’ve tried all of the above troubleshooting steps and your Hisense Roku TV remote is still not working, you may need to contact Hisense support for further assistance. You can visit the Hisense website or call the Hisense support line to get help with your TV remote.

Conclusion

In conclusion, if your Hisense Roku TV remote is not working, there are a few steps you can try to troubleshoot the issue. Check the batteries, check the pairing between the TV and the remote, and check the IR blaster. If none of these steps fix the issue, you may need to contact Hisense support for further assistance. It’s also worth noting that if you’re using a universal remote with your Hisense Roku TV, you may need to program it to work with your TV. Some universal remotes are not compatible with all TVs, and you may need to follow specific instructions to get your universal remote working with your Hisense Roku TV. If you’re having trouble with a universal remote, you may want to check the manufacturer’s website or contact the manufacturer for help.

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