Having trouble with Discovery Plus on your LG TV? No stress! We’ve got you covered. This guide will take you step by step through easy fixes to get your streaming smooth again. Say goodbye to glitches and hello to your favorite shows!
1. Check your internet connection
For smooth streaming on Discovery Plus, ensure your LG TV has a fast, stable internet link.
- Verify that your TV is connected to your Wi-Fi network or an Ethernet cable
- Perform a speed test using your TV’s internet browser or a separate device to check your bandwidth
- If necessary, restart your modem or router and reconnect your TV to the network
2. Verify your subscription and account details
Trouble streaming Discovery Plus? Check your account or subscription details to fix it.
- Ensure that your Discovery Plus subscription is active and up-to-date
- Double-check your login credentials to confirm that they are correct
- Sign out of your Discovery Plus account on your LG TV and sign back in to refresh your account information
3. Update your LG TV and Discovery Plus app
Keep your LG TV and Discovery Plus app in sync by updating your software. Here’s how:
- For your LG TV, navigate to Settings > All Settings > General > About this TV > Check for updates and follow the on-screen instructions
- To update the Discovery Plus app, go to the app’s settings on your TV and check for available updates
4. Clear cache and data for the Discovery Plus app
Having trouble with Discovery Plus? Clearing cache and data might fix it by removing bad files. Here’s how to do it:
- On your LG TV, go to Settings > All Settings > Apps & Games > Discovery Plus
- Select both Clear Cache and Clear Data options
- Relaunch the Discovery Plus app and try streaming your content again
5. Adjust video and audio settings on your LG TV
Sometimes, your LG TV’s video and audio settings might mess with the Discovery Plus app. Here’s how to tweak them:
- Go to Settings > All Settings > Picture/Sound on your LG TV
- Adjust the video and audio output settings to match your TV’s capabilities
- If you’re using external speakers or a soundbar, ensure that they are properly connected and configured
6. Reinstall the Discovery Plus app
Having trouble with Discovery Plus? Reinstalling it can fix glitches or broken files. Here’s how to do it:
- Uninstall the Discovery Plus app by going to Settings > All Settings > Apps & Games > Discovery Plus > Uninstall on your LG TV
- Reinstall the app from your TV’s app store, and sign in with your account details
- Test the app to see if the issue has been resolved
7. Check for known issues and outages
If Discovery Plus isn’t working, it might be down or having issues. Check for any known problems to find out.
- Visit the Discovery Plus Help Center or social media channels to see if there are any reported outages or service interruptions
- If an outage is reported, you may need to wait until the issue is resolved by the service provider
8. Contact customer support
Tried everything and still no luck with Discovery Plus on your LG TV? It might be time to reach out to customer support for extra help.
- Reach out to Discovery Plus customer support through their website or phone helpline
- Alternatively, contact LG customer support for help with your specific TV model
Conclusion
Having trouble with Discovery Plus on your LG TV? Don’t worry! This easy guide will help you fix most problems. First, make sure your internet and account details are correct. Then, try updating your software, clearing cache and data, and reinstalling the app if needed. If issues persist, reach out to Discovery Plus or LG customer support for more help.
