Having trouble with apps not working on your Sony TV? Don’t worry – you’re not alone! Whether it’s streaming services, games, or other apps that aren’t working, we’ve got the solutions you need. Keep reading to find out how to get your favorite apps back up and running on your Sony TV.
1. Update Sony TV’s Firmware/Software
It’s important to keep your Sony TV’s software and firmware up to date to ensure that you have the best experience when using your device. To update the software, navigate to the Settings menu and select System Apps. Then, select Help and click on System Software Update. If you don’t have a HELP button on your remote, you can also download the software update from the Sony support website and save it to a USB flash drive, then install it on your TV. By updating the software, you can ensure that your TV has the most up-to-date features and capabilities available.
2. Power Reset Your TV
Once the firmware/software on your Sony TV has been updated, it’s time to power reset your TV. To do this, press and hold the POWER button until a menu appears. Then press HOME and navigate to Settings, Device Preferences or Accounts and Sign in, Google, Choose synced apps. Press and hold the POWER button until the TV shuts down and restarts. Alternatively, if your TV can be power cycled from the menu, press the menu button on your remote and choose System > Reset & Admin > Power Reset Android TV. Press and hold the POWER button until a message shutting down will appear, then let go and wait for the TV to restart.
3. Clear Storage Space or Adjust Parental Controls
If your Sony TV is having trouble installing apps, it may be due to limited storage space or parental control settings. To free up some storage space, go to the Settings screen, select the Google Play Store app, and then tap “Storage” and hit “Clear Data.” To adjust the parental control settings, you can download a free app from Google or use the built-in parental controls from Apple. Once you’ve made the necessary adjustments, try re-installing the app to see if that solves your issue.
4. Check Internet Connection
In order to ensure that apps are working properly on your Sony TV, it’s important to ensure that you have a reliable internet connection. Before you begin troubleshooting, make sure your internet connection is working properly by testing it on your device. If you are still having problems with the app, try clearing storage space or adjusting parental controls on the Sony TV.
5. Access Application Settings
If you have tried the above steps but still have problems with apps on your Sony TV, it could be a settings issue. You can access the app’s settings in the Sony Bravia Controller app. Once you have logged in to the Bravia Controller app, accept the Terms of Service and then look for the ‘Application Settings’ option. From there, you can adjust settings related to apps like parental controls, storage space, and more. If none of these steps fix your issue, contact Sony Support for assistance.
6. Check Date and Time Settings
If the date and time settings on your Sony TV are incorrect, then it could be the cause of some of your apps not working properly. To ensure that this is not the case, go to Settings and select System, then Date & Time. From there, you can adjust the settings to make sure they are correct. If you find that there is an internet connection error displayed on the screen, try changing the date & time settings to automatically adjust them. Once you have done this, check again to see if your apps are running correctly.
7. Update TV Software
In order to ensure that your Sony TV is up to date and running the most recent software, you should regularly update it. This can prevent many problems, including apps not working, from occurring. When updating the software, make sure to check if there are any new updates available. If so, make sure to install them in order to keep your TV running smoothly. Additionally, you may also want to check if there are any third-party apps that need to be updated in order for them to work properly on your TV.
8. Check Network Connection
7. Update TV Software and 8. Check Network Connection:
Updating the software of your Sony TV can help address any technical issues or bugs that you may be experiencing. After this, you should check your network connection and make sure your device is connected to the internet. You can use an ethernet cable to connect your device to the internet, and use a network test to make sure it is working properly.
9. Uninstall and Reinstall Apps
8. Check Network Connection: Checking your network connection is essential to ensure that all of the apps you have installed on your Sony Smart TV are running properly. If there’s an issue with your connection, it could be the cause of your apps not working. To check, you can open the Network Settings page on your TV and check if you have a stable connection.
9. Uninstall and Reinstall Apps: If you’re still unable to get your apps working, one of the best solutions is to uninstall and reinstall them. This will help ensure that all the latest updates are installed correctly, as well as help you clear any corrupted data that could be causing the issue. To uninstall an app, simply press the HOME button and find the app or game you want to delete. Then select Uninstall and follow any additional instructions that appear on-screen. Once this is done, you can reinstall the app from Google Play Store or Sony’s online store.
10. Contact Sony Support
If all the above steps have been completed, and the issue still persists, it may be best to reach out to Sony for further assistance. Sony’s team of experts are available and ready to help you get your apps up and running on your Smart TV as quickly as possible. Contact Sony’s Support team via phone, email or chat, and they will be more than happy to assist you in resolving any issues you may have.
